No real person CSR

No real person CSR

No real person CSR

Glady
I'm a Participant Level 1

No real person CSR

I want to talk to a real person regarding my bill but can not find a real person. All there is a robot chat. Poor service and billing is scary. Can someone tell me how to reach a real person/ fido CSR to deal with billing?

3 REPLIES 3
ostadjean1318
I'm a Participant Level 1

Fido is charging me too much, so after to be a long time costumer, i may disconect my acount, if you think you are a very good company, which are not

We always to offer our customers competitive options and pricing @ostadjean1318!


We'd hate to see you go, we suggest you log into your fido.ca account from time to time, this way you're always up to date on the latest offers available to you. Smiley 



FidoDaniela
Former Moderator

Hey there @Glady, our customer service might be busier due to the holidays coming up. You can see the options to contact them here

 

We can also send you a PM on here, let us know what you prefer.