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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Upgrading a BYOP plan to Fido Payment Program plan
I am a FIDO customer with 3 lines. I want to get a new phone with Fido Payment Program (FPP) on my current BYOP talk&test plan (which is 1 of my 3 lines). I have spoken to 4 CSR & the loyalty department and each one has given me a different response:...
Resolved! Wrong number added under my account
Hello. Two days ago I add two number under my account. One for Shaghayegh who is a virgin client at the moment and would like to change her operator to Fido. Her plan is supposed to be 20G internet for $35 a month. The other one is for Artin who ...
Add support for Safari AutoFill
Fido is currently, the only web site I can't use credit card AutoFill with Safari when I want to quickly pay my monthly bill.I already complained many years ago about this and, nothing has changed.Will you, one day, finally start to support AutoFill ...
Refer a friend
Long-time Fido/Rogers customer. Aside from the occasional service interruption or less-than-stellar CSR, I've generally been pleased with the service and people I've dealt with. I recently accompanied a friend to the Fido booth at Markville Mall for...
Resolved! Long distance charges to UK bank
I recently called HSBC UK from Canada using the phone number the bank provides to those outside of the country. I was held in a cue and the call was 67 minutes long. I never realized that I was being billed by Fido for this call. $100. I called Fido ...
