Fido

Since my last online transaction done on Nov. 27 , is there a way while my phone is on a status of upgrade pending, can have a copy  of my transaction or at least a confirmation number that my order is on process, the money was already been taken  an...

I just upgraded my phone, looks like something went wrong, so I backed up and says upgrade pending check my account, my money was taken from my card already but yet have not recieved any confirmation page nor email that my order was been recieved or ...