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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Exclusive Offer

Hi, I am getting this exclusive offer in my account. I'd like to take it as it seems the iPhone is free but looking at the details, the highlighted line says $'undefined'/mo. Would it be safe to assume I will only be paying ~$63 for the plan + iPhone...

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ceepee by I'm a participant level 1
  • 693 Views
  • 2 replies
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Resolved! REACTIVATE TEMPORARY SUSPENSION

Hi It's Oliver here,I had suspended my fido number for few months and I was travelling overseas. I would like to reactivate my account. Can someone help me please, thanks! 

Oliver4 by I'm a participant level 2
  • 798 Views
  • 1 replies
  • 0 likes

Plans

Hey just signed up seen the plan for byod for 40 for 12gb for 24months but my monthly bill still shows 50 dollars for 12gb ?

Aznino by I'm a participant level 1
  • 430 Views
  • 1 replies
  • 0 likes

Resolved! Copy or Confirmation email

Since my last online transaction done on Nov. 27 , is there a way while my phone is on a status of upgrade pending, can have a copy  of my transaction or at least a confirmation number that my order is on process, the money was already been taken  an...

Mcflor1 by I'm helpful level 1
  • 977 Views
  • 4 replies
  • 0 likes

Roaming charges

I am extremely disappointed with Fido. I recently trabelled abroad and turned off my data and kept my phone on airplane mode throughout my trip and I was still charged with roaming every day when I didn't use the service. I had wifi calling enabled a...