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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Tax Exemptions for Status First Nations
does any one know where to send your status card info to get tax exemption and if they do it in BC? Thanks
Resolved! Does Fido charge for roaming even when doesn't connect mobile data?
Fido roaming said "Roaming applies any time you go off the Fido network and are using your phone while connected to a partner wireless carrier." so If I go abroad, will there be a roaming charge if I just keep phone signal for receiving SMS without m...
Resolved! why my first bill has Previous balance?
I have taken new connection on Dec 10th 2021, received bill for the period between 10th Dec and 10th Jan. In the first bill I could see " Previous balance" to pay. why my first bill has Previous balance?
Resolved! Where can I pay my bill with cash?
I don't have a credit/debit card, I don't have PayPal either and I think there has to be an easier way to pay other than mailing a cheque, right? Last time I checked, it's still legal to use cash -_- Thanks for any help in advance, Wally584
Resolved! Device upgrade
I completely understand there are unusual delays with processing and receiving device upgrades right now. I've been waiting for a couple weeks now for an order confirmation, which is totally fine, but today I received an email stating my account has ...
