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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24073 Views
  • 0 replies
  • 8 likes

Offers and device credit

Have 4 lines with Fido. Got an offer for a better package. Question is , do I lose my payment program device credits for my phones ( eg $12 bill credit monthly for buying iPhone which was $32 monthly)  Chatting agent said all credits will be canceled...

mathurina by I'm a contributor level 1
  • 695 Views
  • 1 replies
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Resolved! Data Roam while Cruising

I will be cruising in Mediterranean & then Transatlantic. Do I need to turn on 'Data Roam' in order to use Pay per Use for SMS Texting. I will not be using data..

DOH by I'm a participant level 1
  • 1234 Views
  • 1 replies
  • 0 likes

Resolved! Change the name in bill

To ;The Fido ,Sub : TO CHANGE THE BILLING NAMERespected officer,I got the Fido sim card today on 20 August 2022 and given the passport as the document because I am newcomer to canada . So the store person takes my father's name on the Bill insted of ...

dhaval2561 by I'm a participant level 1
  • 1055 Views
  • 1 replies
  • 0 likes