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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Black Friday offer, activation fee credit
I have signed up for the $30 plan. But has not receive the activation fee credit on my bill. Any idea how long I will have to wait for the $50 credit?
Resolved! Fido prepaid account number
Hi, I'm trying to find my account number for a prepaid account and I can't find it by calling *28. There is no bill so I can't see the number. Is there anyway I can find the account number?
Beware these # are scams impersonating Service Canada
1-800-978-8285 Sept 141-514-996-5536 Sept 81-514-996-4215 Aug 141-800-086-1175 Aug 131-800-026-5145 Aug 11
Resolved! Why is Fido website simply blocked in Brazil?
I am travelling to visit my family in Brazil and I was very annoyed to realized that the Fido.ca website simply does not work outside of Canada if you use the regular channels. I am forced to use the Opera web browser, in a portable version, which th...
Terrible Service Levels and Support
I've only been with Fido a few days and so far I view the service levels and support as abhorrent.1) Fido call centre does not adhere to the business hours advertised on their website2) When attempting to reach call centre in the middle of the day, c...
