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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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cannot upgrade phone

Hi, I am trying to upgrade my phone and I can't proceed with step 2. I keep getting the following message "We're sorry, this information is currently not available online. If you need help with your account, please call 1-888-481-FIDO (3436)" I have ...

junyoung by I'm a Participant Level 3
  • 445 Views
  • 3 replies
  • 0 likes

Setup Service Fee Isn't Waived

 Hi there, I'm a new user to Fido and signed up for the $55/month 8 GB ($45 with BF deal). After setting it up with the representative, I was told that the setup service fee would be waived as I attempted to purchase it online in the first place and ...

yalinky by I'm a Participant Level 1
  • 479 Views
  • 1 replies
  • 0 likes

Block all incoming calls from U.S.

Hi all I would like to block all incoming calls from the United States - which are all simply spam calls that I keep receiving everyday. I am aware of existing apps and regulations - however I now seek a radical approach to this. How could I proceed ...

hellofido2 by I'm a Contributor Level 1
  • 574 Views
  • 2 replies
  • 0 likes

Unlocked phone voicemail not working

Hi I've been with fido for a while and but haven't touched my voicemail for a couple years. I tried accessing it recently and found out that I got something similar to this post where it says my number isn't valid:https://forums.fido.ca/t5/General-Su...

Kain4 by I'm a Participant Level 1
  • 276 Views
  • 1 replies
  • 0 likes