General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24282 Views
  • 0 replies
  • 8 likes

Promotion price not honoured after joining fido

Hello,I just joined Fido yesterday to take advantage of the 60GB $39/month promotion. Unfortunately after completing the process, the price showing in my profile is $54/month. Why went wrong?? thanks 

JK83 by I'm a participant level 2
  • 139 Views
  • 2 replies
  • 0 likes

Log off website?

I opened my email and found a notification that my fido bill was ready. I clicked the link and it brought me to the website, where I had to log in. So far, so good. I downloaded my bill. I looked at the offer the site was telling me about. I looked a...

Lisdotter by I'm a contributor level 1
  • 361 Views
  • 8 replies
  • 0 likes

What happens to Service Fee Waiver if I change my plan?

Hi,I moved back from Bell to Fido. I was charged $70 as service setup fee and been told that I will be refunded that fee in 7 month. (receiving $10 credit each month for 7 months).I want to know what happens to this credit if I upgrade my mobilr plan...

Amin_mkb by I'm a participant level 3
  • 302 Views
  • 5 replies
  • 0 likes