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fido prepaid migrate to Rogers monthly

bytheminuteplan
I'm a contributor level 1
I'm a contributor level 1

Hi all, today morning December 12 , 2024 , I just port my prepaid fido number to Rogers, within one hour done.

Before I tell the sales rep. to do port the number, I ask twice that deadline will extend to Feb. 2025 or not, the answer is no extend, then I go for it. Afteroon at 1:00pm , I received a sms from fido said that the ending date extending to Feb. 20, 2025 . 

Now I lost the remaining prepaid balance $ fifty something. If they tell me ahead, then I will have two more months to use the remain balance, although that not much money, but I have the privilege to use it all, right ?

1 REPLY 1

FidoFaiza
Moderator
Moderator

Hi @bytheminuteplan 

 

It would be best to reach our customer service to verify this.