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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Transferring my number from Fido to Virgin
I'm on a monthly $55 plan, and if I need to change from Fido to Virgin, (in order to get some benefits about a package) and to keep the same number, do I need to pay a fee to Fido? Or is it better to cancel Fido alltogether? Thanks
How to view prepaid transaction history?
Hi how can I view my prepaid transaction history? I mean being able to view your bill seems like a basic thing even if you're prepaid but apparently that interface is completely removed form the online system. Can I request for my current bill to be ...
Scam from 438 9230507
A friendly reminder from(FIDO)* We've sent 45$ to you and all of our most loyal members to compensate for the dysfunctional sytems this month. See: https://mob1lf1d0ret.info. I do not believe it so I did not click on the link, I checked on the FIDO s...
Resolved! Activation fees added to first bill
I'm a newly registered FIDO customer and received my first bill and I was told that the activation fees is waived off but I'm getting it in the bill. I had taken 2 lines for $25 per month, that should be $50 per month + taxes. But my bill shows $173+...
Refer to a friend program without Reward
Hi there! I referred six friends about 5 months before, technically I should receive 6 rewards after 2-3 cycles. I did receive one, but later I still got charged... Is this normal? I tried to talk with a specialist through the live chat, but the syst...
