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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Do Better with your Customer Service Fido
I tried to reach Fido's agents over the phone to cancel one of my lines and suspend the other, the agent in charge Mohit kept giving me automated sales pitch messages after 5 minutes of delays between each message (not sure if they're just trying to ...
Pixel 5 on Fido does not automatically regain cell reception
Hi, I have a Pixel 5 that does not automatically regain cell reception after being out of a coverage zone for whatever reason (for example, in an underground parkade, in the mountains, in a submarine, etc). So, if I lose reception for any reason (eve...
Resolved! Frequency Bands on towers
Do all Fido/ Rogers LTE frequency bands exist on each individual cell tower or do some towers only support one or two of the bands?
Resolved! Account is suspended
Dear Sirmy account is suspended for 2 weeks I visited your office 4 times for weeks And I did not succeed please support me to close issu Rostyslav
Billing dispute
Hi, I am a fido customer and I like fido services when its being one or two weeks after I bought the fido sim. As I am new to the country, I don't know much about fido, rogers and any other companies but I bought fido because I was referred that fido...
