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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Mobile Billing issues
When I received my most recent mobile phone bill I was surprised to see that Fido charged me the minutes I spent when I was on a FREE 1-800 number to the CRA. I phoned Fido about this and their response is that while tge call is Free the minutes aren...
Port Out: Invoice can not be updated to prorated amount?
I ported out of Fido on Aug. 26. My billing cycle starts on Aug. 23 so I should only have to pay for Aug.23-26 (instead of my regular Aug 23-Sept 22 cycle). However my invoice is generated on Aug. 23 with the full amount of the entire month. Why is ...
Fido Prepaid optimized plan for out of Canada travel
Hi @Fido Team, I am looking for Fido Prepaid plan just for receving messages (SMS only) while traveling out of canada. could you please provide the minimum charges details on this. greatly appreciated. thanks.
Fido want to kick me off their network!
currently have 2 lines with ongoing offer $45 25GB until last week for both the lines and now my line only shows $55 15GB jus because i spoke to someone at Fido asking for continuing with some addons. How could it even possible some one loss the offe...
Resolved! An employee cancelled my service without my knowledge
I was talking to an employee on the chat feature the other day and cancelled the chat because they were taking too long to reply to my messages. To my knowledge at 2am that day i received a text message saying my Fido account was cancelled. I request...
