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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Roaming charges applied even when no calls/text/data used.
Hey Fido,I had to travel outside of Canada and I made sure to disable data and made no phone calls or sent texts. However, I've received a huge bill with $115 added as One time charges. Can you please get this resolved? Like I mentioned, I have not u...
"Awesome Back to School Deals Promo" clarification
 Hi!I received this offer via email. My current plan is 9gb for $50. This deal is only for 12 months. What happens when the 12 months is up? Will the plan go back to 9gb?
Resolved! Fido 5G
Does Fido have any 5G service?
Resolved! Credit balance on final bill
Hi I have cancelled my FIDO services last month and got the mail after last billing cycle on 23rd of August 2022 in which it is showing negative balance, however I got to know that FIDO will send the cheque to clear the amount but the issue here is I...
Resolved! International Charges applied to my phone for whatsapp charges
I took a fido basic 35$ plan and after 3 month I got a bill of 390$ mentioning that I made inetrnational call. These calls were all whatspp call and FIDO is fraudently took the calls from whatsapp call service and bill me. This is unethical and cheat...
