OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Fido XTRA's HelloFresh Contest (August 31 - September 6,...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Ordered a SIM card and its been a week
I thought ordering a SIM would be fast..a week later nothing? How long can this take?
No notification for international roaming
very unhappy with FIDO charging me 300 CAD for international roaming for using data without even sending a daily notification. I am done with FIDO, could you pls let me know how to port to freedom?
Resolved! Doesn't like to be touched
Hello I was wondering about how I go about getting my phone warranty my screen is cracked and the assistive touch does not work.
Outgoing call I never made
I received my fido bill today with a long distance charge out going call for 68 minutes to Marlboro Maryland on my daughter's phone and a overage bill of 37.40. We do not know anyone in Maryland, and my teenage daughter rarely uses the phone - only ...
Resolved! Fido support for "Dynamic Spectrum Sharing" (DSS)?
Does anybody know if the Fido LTE network supports phones capable of "Dynamic Spectrum Sharing" (DSS)? Example iPhone 12 or Samsung Galaxy S20. I have read that DSS on LTE has speeds that resemble 5G. Nice to know since Fido doesn't have 5G service a...
