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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23566 Views
  • 0 replies
  • 8 likes

Benefit as a long time customer???

My contract is up this coming month and I saw that the new pricing model for all the phone no advantage to be a customer in Fido at all. Upfront payment and monthly payment end up to be the same as buying it from Samsung my self. Are there any other ...

howardsiu by I'm helpful level 2
  • 3729 Views
  • 6 replies
  • 0 likes

Resolved! No Service while roaming india

I am facing the 'No Service' problem when I  traveled back to India recently'. I followed below steps to resolve but had No luck. 1. restart the iPhone2. reinsert the sim on iPhone3. searched for manual network selection and selected all available ne...

piyushom by I'm a participant level 2
  • 1181 Views
  • 3 replies
  • 0 likes

No notification from FIDO for long distance calling

I am 18rs old female & an international student , i did the contract with FIDO on 17th sep2020 , in my plan i've been told that i will get limited amount of hours to use for long distancecalls and i will get the notification after using these...

vermanandini by I'm a participant level 1
  • 1296 Views
  • 3 replies
  • 0 likes

Resolved! BlackBerry End of Life

Fido is quoting Blackberry's End of Life bulletin and saying that the use of BB OS10 and earlier phones will be compromised after Jan 4. That same bulletin says that BlackBerry Link will not work; however, I use Blackberry Link off-line all the time ...

Ken6 by I'm a participant level 2
  • 1808 Views
  • 4 replies
  • 0 likes

Resolved! Failed Phone Upgrade

I tried to upgrade my phone earlier today on Fido's website. I chose an IPhone 13 (Pink), I completed all the required information such as my address and card information. Once I clicked on proceed with the transaction, the website threw me an error ...

ValeMontes by I'm a participant level 1
  • 464 Views
  • 1 replies
  • 0 likes