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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Change your carrier - Purolator is not delivering the package!
Me and my partner are expecting the delivery of our new phones (Seperate deliveries). It happen first on my delivery - the tracking say it's on it way then right away it said that it was a missed delivery - receiver not available. They did not ring t...
lost discount because of weird bill cycle, anyone else got this?
so i got the black friday deal wireless plan ($30 + tax for 15 months), so the expectation was $30+ tax for every months.i got my first bill and it was $96... whooo like thats almost 3month worth of charge there on the first bill...so i opened up a c...
No Copy of Live Chat Transcript
I requested copies of my live chat transcripts multiple times via customer sevice and all available FIDO channels, but even after providing my email, there has been nothing sent. Customer representatives claim that they cannot send it to me even thou...
Resolved! Fido Loyalty hung up on me…
I called Fido to cancel one of my account's line. The girl who responded to me at first was super nice. After a few minutes of questions and stuff like that, she told me she was going to transfer me to Fido Loyalty, so they can finalize and close my ...
bill payment,
on the wedsiteit shows that i have a past due amount oon the same page it shows that it was paid what gives ?
