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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Is it possible to show data usage stat on the website after data is paused?
As it turns out the website cannot display a line's current data usage stats in case all available data has been used. This prevents me to look at when I run out of data and what was data usage around that time. This is very inconvenient as I have to...
Overcharged in my latest bill
In the latest generated bill, I have charges for two months for whatever reason. I am supposed to be getting 25$ credit on my monthly plan charges according to my service agreement. But instead of getting 50$ credit in this bill, I just received 25$ ...
Resolved! Previously lost phone found
Recently found phone will not make calls. Samsung s22
Do Better with your Customer Service Fido
I tried to reach Fido's agents over the phone to cancel one of my lines and suspend the other, the agent in charge Mohit kept giving me automated sales pitch messages after 5 minutes of delays between each message (not sure if they're just trying to ...
Pixel 5 on Fido does not automatically regain cell reception
Hi, I have a Pixel 5 that does not automatically regain cell reception after being out of a coverage zone for whatever reason (for example, in an underground parkade, in the mountains, in a submarine, etc). So, if I lose reception for any reason (eve...
