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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Credit Collection
How many hours do i need to wait the person to answer my queries in Credit Collection Department?
Wi-Fi Calling being disabled/not registering correctly
Hello, I have an LG G7 Thinq, purchased from Fido in 2019, on a plan that includes data. Due to poor cell reception where I live (in Victoria, BC) I have to use Wi-Fi Calling when at home, otherwise the reception makes the phone useless. However, the...
Resolved! Transferring my number from Fido to Virgin
I'm on a monthly $55 plan, and if I need to change from Fido to Virgin, (in order to get some benefits about a package) and to keep the same number, do I need to pay a fee to Fido? Or is it better to cancel Fido alltogether? Thanks
How to view prepaid transaction history?
Hi how can I view my prepaid transaction history? I mean being able to view your bill seems like a basic thing even if you're prepaid but apparently that interface is completely removed form the online system. Can I request for my current bill to be ...
Scam from 438 9230507
A friendly reminder from(FIDO)* We've sent 45$ to you and all of our most loyal members to compensate for the dysfunctional sytems this month. See: https://mob1lf1d0ret.info. I do not believe it so I did not click on the link, I checked on the FIDO s...
