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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Fausse facturation
Fido m'a chargé une facturations internet que je n'ai jamais faite à tel aviv puisque je me connectes toujours sur le Wi-Fi de l'hôtel
Resolved! File a complaint
I need to file a formal complaint as my issues have not been resolved by email or chat.Each time I ask to have a supervisor call me but no one does. How do I file a complaint?
Samsung S22 backordered?
I ordered a phone at the end of September. I received an email on October 7th saying another email will follow when the item ships. It has been 3 weeks now and I have heard nothing. Unacceptable. Is this happening to other costumers as well?
Is it possible to show data usage stat on the website after data is paused?
As it turns out the website cannot display a line's current data usage stats in case all available data has been used. This prevents me to look at when I run out of data and what was data usage around that time. This is very inconvenient as I have to...
Overcharged in my latest bill
In the latest generated bill, I have charges for two months for whatever reason. I am supposed to be getting 25$ credit on my monthly plan charges according to my service agreement. But instead of getting 50$ credit in this bill, I just received 25$ ...
