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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Express store pick up cancelled with no notice.
Just had a very dissapointing interaction with live chat and in store today, I ordered a Google Pixel 6 Pro for express in store pick up last week and received the order confirmation, but never received the ready for pick up email. After waiting pat...
iphone 6s from ebay
Hello, everyone.I want to get a cheap iphone 6s for my daughter, she wants a small screen phone, i found it is easy to get one from ebay, but some of them are marked as "locked to Fido, roger, AT&T, etc".If i get one iphone which is locked to Fido, c...
Wait time to speak with customer service
I too have been trying to reach someone for days. I also keep getting messages they are exceptionally closed. This is unacceptable no mater what line you try they say closed. Cannot get in touch with billing ect and I even went to a Fido store to be ...
Wrongfully billed “late fees”
Fido keeps charging me late fees on my internet account even though my payments are made over a week in advance of the due date (e.g bill due December 1 but paid November 17). What makes it even more annoying is that there was a credit on my account...
Fido Customer Service is Terrible
Recently I moved from Nova Scotia to Ontario. My (8 year) cellular plan was coming to an end with Telus, so I decided to switch to Fido as they had a good deal. At first, everything was great. The rep I had been dealing with offered me a bundle with ...
