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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Concern with billing

Hi, I had a monthly plan of $50+tax which had 9GB Data + 1000 minutes of long-distance calls to some countries including India. I have been using Fido since August 21st and I have never used or reached the 1000 Minutes.But when I checked my last bill...

Anuranj by I'm a Participant Level 1
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$100 for 365 days missleading

My mum uses the $100 for 365 days for a few years.  Recently I found out that she's charged $12 per month from the $100 deposit.  I contacted a rep and was advised I was on a $12 plan since 2018.  I never requested to change to a $12 and Fido has no ...

WenUser by I'm a Participant Level 3
  • 329 Views
  • 1 replies
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credit wasn't applied for winback offer

i moved to telus about a month agao, and your winback team kept calling me and wanting me to come back. they offered this $50/20gb plan with $200 device credit for 12pro max..sounded pretty awesome to me so i paid $600 upfront and came back...It took...

DawnDawn by I'm a Participant Level 1
  • 365 Views
  • 1 replies
  • 0 likes

Text messages with my number that I didn't send.

I just got a complaint from my friend that I am sending her text messages all day. She showed me the screenshot of history of messages from my number. And I was really frightened to see the list of messages she received from my number that I DIDN'T s...

dewbyeyoo1 by I'm a Participant Level 1
  • 308 Views
  • 1 replies
  • 0 likes