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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Roaming Charges
I recently came back from a trip to Hawai'i. I checked my bill and I was charged $6.00 for using data while roaming despite having data turned off for the duration of my trip and not sending/receiving any texts or phone calls. I looked at the detaile...
Credit Limit
Hi there, Can anyone advise where i would find my assigned credit limit? I followed the articles and info on the subjact but I am unable to find my credit limit. Please help.
Credit check update for an financed phone
Does anyone know how long it would take for Fido to complete a credit check on an existing customer? I have good credit score only just found out for whatever reason Fido does not have an updated record (according to the customer service). I have to ...
Resolved! Fido Roam - Be aware
I just spent an hour and a half on the phone with Fido. They are essentially using a negative billing scheme with their Fido Roam. I was charged $60 for roaming charges while in Hawaii. They can clearly see from my usage during my vacation that I...
Resolved! No Outage Credit on August 2022 Bill
No outage credit appeared on my August bill. I attempted to call Fido several times, including today. *No one* is answering calls. No longer any callback option. The service hangs up on the customer every thime. I have tried chat, as well; no one is ...
