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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23585 Views
  • 0 replies
  • 8 likes

Fido Roam now working in India

I am in desperate need to have my Fido roam working in my current city Patna, Bihar India. While on roaming it was working in New Delhi, it is however not working when I arrived in a different city (Patna). I did restart, reset network settings etc. ...

Shaz123 by I'm a participant level 1
  • 2916 Views
  • 2 replies
  • 0 likes

Resolved! Complaint on invoice, credit not honored

Hi, On April 8, 2022, I have called Fido for a question on my invoice amount where I saw the current Monthly Plan $ was changed without advising me (passing from 45$ to 50$ for a 5GB plan)The representaitve said it was normal since Fido has inreased ...

philip100 by I'm a participant level 1
  • 451 Views
  • 1 replies
  • 0 likes

Resolved! service fee that i wasn't told about

Hello I am a new immigrant and i went to buy a prepaidsim card at rogers store, I ve chosen the plan of 40dollars that i saw on the net in rogers website. the person working there proposed the fido 38$ plan. so i said ok. now to my surprise i see the...

Amelia3 by I'm a participant level 1
  • 393 Views
  • 1 replies
  • 0 likes

Resolved! Bill Summary

Hello,How can I obtain a full year of my bill summaries?Thx in advanced,Liii

Liii by I'm a participant level 1
  • 824 Views
  • 2 replies
  • 0 likes