Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Change primary account holder
HelloI am not the account holder, it is under the name of another personI want separate bills, and my bill to be under my nameHow can i transfer the account primary holder?
Your bill payment website is weird
Your bill payment website is weird: https://www.fido.ca/self-serve/payments/pay So Fido needs to fix it.
Annoying calls
I keep receiving calls from different numbers several times a day some from people saying that they got call from this number and some are with no sound when i answer,the amount of calls is so disturbing specially in the last few days even though onl...
Complaint
hi There, we have two cell phones with Fido. I saw Fido Store advertised there is pormotion for existing fido customer last week. The Fido store is located 5300 No. 3 Rd, Richmond, BC V6X 2X9. The promotion offers $40 plan (with 10 G data) and $45 p...
Resolved! Understanding Negative Balance
Hello all,I hope you all are doing well.I recently started using fido this month, 7th Sept. Then I got a notification on 10th Sept. stating "Your first Fido bill is ready." of $48.03 with the payment due date of October 03, 2022.After few days my tot...
