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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Changing # rings b4 goes to Vm
I have an iPhone 12 Mini Currently after 3 rings the call goes to Vm. I would like that changed to perhaps 6 rings Cheees
Resolved! Intermittent mobile signal in Vancouver
Hello,I'm using a Samsung Note10+ that has been updated to the latest available firmware. While I've not been able to get a good signal in my apartment, usually 1 bar or nothing, a few days ago the signal started dropping every now and then even as I...
Resolved! Customer care agents locations
Twice when I've called fido to talk with an agent the recorded message no longer says "100% Canadian based specialists" it just says "specialists" are Fido agents no longer 100% based on Canada or are they now in other parts of the world now?
Fido has open account on credit report problem
Hi,I checked my credit report and Fido has a open account in my credit report. The problem is I have been paying Fido bills through pre-authorized chequing. How will this open account affect my credit score? How to close it?
Prepaid account balance
Hi there. I'm a prepaid user. I was on the $45 plan and there was $5 on my account. Today I shifted to the $40 plan, and paid $39.2 ($40 - $5 account balance + 5% GST + 7% PST). After the $39.2 payment, there's a $9.7 balance on my account. Could you...
