Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
trouble reaching fido customer support
How can I reach customer support. I have been trying for days and am contantly being told to call back later ir that the wait time is over 3 hours!
Bill problens and customer service
How do clients reach a human with Fido it's been 2 full days that I try through chat, Instagram, group chat and the phone, I also sent an email and now I'm sending this text, I've been a customer for over 24 years and have never been as discuses in y...
Fido Customer Service unavailable. Worst ever. Leaving immediately
Spent the last few days trying to get a hold of anyone at fido Customer Service. This is a general message and review to anyone out there. I can't speak for anyone else but I am certainly looking to leave Fido as soon as I am able to get in contact w...
Payments issue
Hi.I have payments issues. I did setup the payment on my card. So. Payments issues have September payment. I visited store tell the what is the problem. Here my card I like pay. I don't like pay interest and let pay. They sa...
What has happened to Fido Customer Service?
I have been trying to contact a customer service rep for 2 days now. Yesterday an hour and a half waiting on phone before hanging up and unable to get through to anyone to chat? I have a recent service agreement with specific promotions/discounts and...
