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Resolved! Service Interruption

UPDATE:  We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...

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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Being ripped off by Fido

Why do i get charged $45 x 2 setup fee when i do not go through Fido to purchase phones.I think its a RIP off and another Scam by Fido & Rogers.

Bigmac041950 by I'm a Participant Level 1
  • 341 Views
  • 1 replies
  • 0 likes

Resolved! Over limit

I went 105 minutes over my limit for calling. How much extra would I have to pay for this ? 

Vinus7 by I'm a Participant Level 2
  • 400 Views
  • 1 replies
  • 0 likes

winback call

I got a call back from fido and was offered the wingback plan. I was not sure at that time.  but, I made my decision a couple of days later and called fido they said the promotion department does only outbound calls. I got one of the sales representa...

Sully3 by I'm a Participant Level 1
  • 353 Views
  • 1 replies
  • 0 likes

Dial Up Speed in the age of 4G

I'm getting 0.2mbps download at my house and work and it sometimes won't even connect to have data. Called technical support and they don't seem to have a clue what to do. Well, guess I'm going to talk people out of Fido in the areas where I live. Su...

qpalzmsk by I'm a Participant Level 2
  • 1911 Views
  • 5 replies
  • 0 likes

Resolved! Stop the scam calls (DHL Scams), Fido!

I've been receiving multiple scam calls (the DHL Scams) every single day. They faked their real phone number and using the local phone (416) instead.  Fido, try something to stop those scams call. I'm gonna switch to another provider. 

drblack by I'm a Participant Level 1
  • 1037 Views
  • 1 replies
  • 0 likes