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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
How do i opt out of Fido Roam service
Hi i would like to opt out of Fido Roam service. How do i do that? Customer service is taking forever to answer:(
Resolved! Name display when I login into Fido Account
Hello, I hoined newly to Fido by signing into the account. I see my name is not displayed correctly in fido account. Can that be corrected.Unable to reach the customer care.
Resolved! Accidentally clicked the wrong plan selection, how to cancel?
When I click on the app page, a discount plan pops up. I want to click in to see the details, but I click wrong. The system accepts the change plan. How can I cancel it? Do I have to call customer service or can I do it myself on the app? How to oper...
Resolved! Maintenance fees
I want to change my Fido plan to other sim so please I want my maintenance money.
Resolved! Discount amount on Bill is not matched to Order Confirmation
Hello, I joined Fido in Nov 2020 online, while there was Black Friday promotoion of $10/mo. off for 24 months offered to new account. On my online order, the cart summary on my order confirmation clearly shown that "OFFER APPLIED!" and the total mont...
