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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Fido uses my minutes to receive a call.
Fido was too expensive for the plan, 60 per month for 6GB and unlimited texts with some minutes maybe 300 I don't remember so I reduced my outgoings by going to a 20-dollar plan were I buy credit from the store to top up each month.a few days ago I g...
bring a friend and get a free month
Hello, I recommended to my friends to buy your operator, but for some reason, the employee refused to fill me in as the person who recommended and participate in your "bring a friend and get a free month" promotion. Is it possible to change something...
Resolved! Are Fido reps Black Friday Promotions False?
Wondering how many of you actually get offered deals by fido reps only to find out that the Fido team cancelled it because they are not "compatible and eliglibe" 1 week later without informing you so that you can wait pointlessly and there is no sup...
Resolved! My phone device monthly plan has been cancelled
I have upgraded my line with a new phone device that had 24 months monthly plan, but then i was offered a new cheaper monthly wireless plan through the fido app. But after changing my wireless plan to the cheaper one, my phone plan has been cancelled...
How do I email the Office of the President?
I basically got scammed by Fido after what should have been a simple price adjustment that turned into a 23-day ordeel. I've never seen such an unprofessional and messy lack of communication before. My case was escallated to the Office of the Preside...
