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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23909 Views
  • 0 replies
  • 8 likes

Phone delivery

Hi, I placed an order for iPhone 11 pro on July 19, but I'm still waiting for the phone to arrive. I've talked to your representatives 4 times and they have said it was back ordered but it would come soon, but it never arrived. How much longer do I h...

YKim1 by I'm a participant level 2
  • 1698 Views
  • 5 replies
  • 0 likes

Resolved! I have an idea

When people call maybe give them an option to press a not to listen to other music instead of tge boring one we are stuck with. Maybe for example say press 1 for classical 2 for blues 3 for rock or if person.is of another culture press 4 for for thei...

Resolved! Cannot access Fido Exclusive offer

I logged into my account (using a desktop browser) to see an Exclusive offer for a data plan upgrade. Upon clicking on the link, it leads me to a general upgrade section without the listed offer. Am I missing something here? Looking forward to some g...

srirachili by I'm a participant level 1
  • 1343 Views
  • 1 replies
  • 0 likes

Resolved! Alcatel Go-Flip goes straight to voicemail

My phone never lets me answer incoming calls if I am more than 15 seconds in getting to it.  In fact the caller does not even hear it ring - it jumps directly to voicemail.  I have been through the settings menu repeatedly - there are no call forward...

Rusty69 by I'm a participant level 3
  • 2100 Views
  • 1 replies
  • 0 likes