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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Phone delivery
Hi, I placed an order for iPhone 11 pro on July 19, but I'm still waiting for the phone to arrive. I've talked to your representatives 4 times and they have said it was back ordered but it would come soon, but it never arrived. How much longer do I h...
Resolved! I have an idea
When people call maybe give them an option to press a not to listen to other music instead of tge boring one we are stuck with. Maybe for example say press 1 for classical 2 for blues 3 for rock or if person.is of another culture press 4 for for thei...
Resolved! Cannot access Fido Exclusive offer
I logged into my account (using a desktop browser) to see an Exclusive offer for a data plan upgrade. Upon clicking on the link, it leads me to a general upgrade section without the listed offer. Am I missing something here? Looking forward to some g...
Resolved! Alcatel Go-Flip goes straight to voicemail
My phone never lets me answer incoming calls if I am more than 15 seconds in getting to it. In fact the caller does not even hear it ring - it jumps directly to voicemail. I have been through the settings menu repeatedly - there are no call forward...
How to remove/cancel a line from my fido account?
I have 2 lines in my Fido account, but I couldn't find a place to remove a line from the website. Should I call Fido for this matter? Is it the only option?
