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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
eSims availability
I want to move to eSim for my Pixel 7. Chatted with the customer service about it and they said I need to go to physical store to get it done.I have been to 3 physical store and none of them had eSim QR code available. Went to try my luck at Costco a...
Formal Complaint
Hi, Does any one how to make a formal complaint? Any email address or phone number?
Resolved! Fido has checked my credit score without authorization
There is a hard inquiry in my credit account from Fido solution! Fido has checked my credit score without authorization. It has been around 2 months that I have been struggling with customer service! They promised that it would be removed from my cre...
Issues changing my Fido Plan - Please help!
Hello, I have been trying change my Fido data plan online today. Keeping my phone, but just want to have more data. When I choose to build my own plan and then hit add to cart, I can see the details of the new plan, however, when I go to add it, I ge...
Not receiving PIN from PayBright
I just switched to Fido from freedom yesterday. I was shopping online and wanted to purchase something through PayBright but I am unable to receive the PIN that has been sent from PayBright. Tried couple of times yet no luck. device: iPhone 13 self t...
