Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Incorrect charge amount for my first fido bill
Hi There, I recently activated 3 Fido lines for their Black Friday promotion. The plan is first line $30 for 20 GB and unlimited text, plus 1000 mins international calls and additional lines are the same plan but only for $25. Each line has $50 activ...
Live person
I need to talk live to a fido employee to pay my bill
Resolved! Fido MACC
Hi, I attached a screenshot of the credit card statement. Can someone explain why the $50.40 monthly charge appears twice? I checked my previous statements and didn't see the FIDO MACC item on any of them. I am a bit confused and worried that I ...
Charged Roaming without using it
I was charged CAD 14 for International Roaming and not even used. My data was disabled and I only put my SIM card before boarding the plane but didn't use any internet because it was disabled.That's ridiculous. Does anyone know how can I dispute this...
Misleading information in the roaming rates
The FIDO roaming information is totally misleading and designed to sneakily steal from their customers. When you go to the FIDO roaming webpage in the section pay-per-use they say 9.99$/20MB in the Zone 2 countries (Europe). What they did not say is ...
