OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Fido XTRA's Cocoa Kits Contest (February 23 - March...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Add iPhone value pack
Trying to add iPhone value pack to one of our lines and can't do it through self serve. Toughest app I have ever used.
I got a free 5GB data per month, I can't see the promotion to accept.
I got an offer on Fido extra for an additional 5GB/month free but when I click on it it just takes me to the fido.ca website. It says you can find the offer if you click the "my special offers" banner but it isn't there, it just shows me new plan off...
Resolved! International minutes
My plan came with 1000 international minutes. I opened a new account, where do i see that on my account.
Resolved! Changing number from BC to Quebec
I moved to Quebec. And was trying to change my number but it wont let me. What should i do?
Spotty service and dropped calls constantly
Fido was dropping calls and having issues with service before the great outage in April, but since then every day has been fraught with pages taking minutes to load, if at all, and dropped calls or calls that don't even ring the phone but go straight...
