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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24150 Views
  • 0 replies
  • 8 likes

Resolved! Online Order Confirmation for device

Hi,  I had placed an order for a new phone Saturday. I have received the confirmation of the plan changes on Sunday mid-day, but have still not recieved any confirmation regarding the phone itself. Just wonderding if anyone could help me out/have any...

Shalini778 by I'm a participant level 2
  • 1389 Views
  • 3 replies
  • 0 likes

Tried to Order New Phone

Hi there,A couple of weeks ago (when the Black Friday deals were on) I placed an order for a new phone. I had indicated that I wanted to pick it up in-store at the Londonderry Mall location in Edmonton and the confirmation noted that I would get an e...

JayNineZ by I'm a participant level 1
  • 693 Views
  • 1 replies
  • 0 likes

mobile

I am not able to make calls on mobile. I get message stating there is not registered on network. Can anyone help?

Golferman by I'm a participant level 2
  • 713 Views
  • 1 replies
  • 0 likes

Cancelled cyber monday deal

I purchased a samsung a53 on cyber monday because it was on a deal for $0 down payment and $0 per month. This means I would only have to pay for the plan on the phone. However after checking  my account today, I found that I was being charged full pr...

Ololly975 by I'm a participant level 2
  • 776 Views
  • 1 replies
  • 0 likes

Bait and Switch -- anyone available to rectify this?

I was on Chat with Virgin -- offered me 20GB $25 per month first line, $20 per month 2nd and 3rd line.While on chat with them, contacted Fido (currently have a fido voice/data line and 2 data lines.Nice rep offered to match that, took an hour on the ...

markyg by I'm a participant level 2
  • 1036 Views
  • 2 replies
  • 0 likes