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Our place for general support posts about Fido.
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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! Add iPhone value pack

Trying to add iPhone value pack to one of our lines and can't do it through self serve. Toughest app I have ever used. 

ScottMc10 by I'm a Participant Level 3
  • 1069 Views
  • 5 replies
  • 0 likes

Resolved! International minutes

My plan came with 1000 international minutes. I opened a new account, where do i see that on my account.

Ssndeep by I'm a Participant Level 1
  • 467 Views
  • 2 replies
  • 0 likes

Spotty service and dropped calls constantly

Fido was dropping calls and having issues with service before the great outage in April, but since then every day has been fraught with pages taking minutes to load, if at all, and dropped calls or calls that don't even ring the phone but go straight...

John2605 by I'm a Participant Level 1
  • 417 Views
  • 2 replies
  • 0 likes