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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here.  One year Fido service contest (May 2022) Click here First NameLast...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Double Data Plan
When is the double data promotion ending?
Not happy
Hi I called Fido and have been waiting for 2hours to speak to a supervisor I understand that you are busy but 15 to 20 minutes is ok 2 hours is not acceptable. If you are to busy for my business I can go somewhere else.
You sabotaged me getting my new phone
I changed my address with your guys and then immediately requested the iPhone 8. So, you sent it to my old address and I was unable to claim it. I had two seperate interactions with people who assured me it would get redirected to my new place. That ...
Contest results
I've been a long time Fido customer, and I've often entered many of the contest over the years, and I've never won, (to the best of my knowledge) I'm wondering if there are actual winners of these contest. Thank you
Live Chat Doesn't Work. Phone is impossible to get anyone.
How am I supposed to get help when all avenues of help are not working? Now, probably at this point you'll mention social media. If you seriously believe that is a viable alternative for customer service, you clearly don't know what you're talking ab...
