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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Poor customer service experience... 4hrs wasted
Hi everyone, I am writing this post to share my bad experience with Fido after being a loyal customer for more than 5 years... My next step is to escalate it to CCTS, as my experience was disapointing and made me rethink about being proud to be a Fid...
Resolved! Do you charge incoming and outgoing calls?
We are really upset how do cut the usage minutes. Me and my wife using Fido from 22nd september. My wife's plan is 500 Canada wide minutes. Usually she only call me and most of the times, I cut the call and back her. However we astonished her Canada ...
Phone upgrade effect plan?
Hi I registered my phone plans last July and I want to upgrade my phone. Will this effect my current talk text data plan or can I still use my plan as is?
FIDO is unfair with loyal customers
New customers are having 20GB for $30 or 50GB for $45. While I have been a loyal customer to FIDO, and also my partner (+10 years), we got nothing. I also have a phone under FIDO. I tried to call + live chat with agent to get a reply, when they heard...
Pause plan
Hi, I want to pause my plan for 2 months. Can someone help me with it?
