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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here.  One year Fido service contest (May 2022) Click here First NameLast...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! where can I find referral history ?
Hi, I am told by chat rep that I can see referral history but I could not find the link? is there such thing? or the referral history is only for fido rep to see? thank you
iphone 12 pro queue
i was made to order iphone 12 pro with a verbal commitment of 2-3 weeks waiting. guys i ordered it on november 20. i was 191 in queue and today on jan 12 after around 7 weeks im 144 in queue. suggest should i wait or pick up a new phone from elsewher...
How do I get in contact with the office of the president?
I am done with Fido! Customer service is terrible. I ordered my husband and my phones on cyber Monday and have been charged and recieved nothing (phone / SIM) and keep getting monthly bills for services not provided. But what is worse is that I h...
International Calls
Hi, i dont know how but my plan gets changed last month. I realized it when i got my new bill which includes extra 85+ charges for calling to India. Can i cancel this plan and get back to my previous one that offerred me 1000 international calling?
MyAccount Issue
I had Fido number two years back and had MyAccount too. Then I switched to Telus, and now I am back with Fido. Please note number remained the same. I used the same mail id this time around as well when I changed it, Fido but the app still showing m...
