OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Announcement: From time to time, we review and make...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Return phone
It's been 3 weeks now since I've requested a return label, I spoke with someone on the chat who said they'd send it within a few days, heard nothing. I posted about it 2 weeks ago and still haven't heard anything back. Getting kind of ridiculous.
Resolved! for the bill issue
I changed my phone plan in 2021 June through the fido online service. and the agent said my plan come with a 1000 minute free long-distance call. and yesterday I just figure out I never get the long-distance call. and pay for extra money for 4 months...
Resolved! Winback offer help
At the start of my last billing cycle I notified Fido, I wanted to cancel at the end of the bill. Fido cut my service off at the end of the month as planned, and I had not had time to port out yet for my better pricing option at freedom, so I had the...
Resolved! Retrieve erased voicemail message
Any way to retrieve a voicemail message that was auto-erased by system?
Does Fido really need loyal customers?
Having Fido customer service to answer to the call takes forever, as always. Customers are provided another option as Online Chat which should have help out our concerns, but it works worse than the call. One of their customer provides Karanbir, sorr...
