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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! payed same bill twice
I just paid my bill for this month. The fido app told me that amount of money I paid but when I checked my bank account I was billed twice. What do I do?
Resolved! Making a payment
I got my invoice on my e-mail, including the breakdown of what paying for, for my first bill (fido payment program) though I can't seem to figure out where I'm supposed to make my payment. The amount that I'm supposed to be paying is around $100 due ...
How to Cancel Fido device Protection plan
Is there is any way to cancel devide protection plan?
Resolved! Wifi Calling Not working for Iphone 11 - Called 6 times
For the last 3 months, I called 6 times tech support to turn on the wifi calling. But still no luck. It says "Contact Fido" when I turn on the wifi calling on my phone. Please Fido... Fix the issue. Hopefully, Fido can avoid my 2 years plan(1.3 yea...
Do not receive any verification code
Hello, I have recently switched from Koodo to Fido like 3 days ago, and ever since, I tried to log in to CIBC or Questrade but I did not receive any verification code (like not at all). It never happened before with Koodo. It's frustrating because I ...
