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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23544 Views
  • 0 replies
  • 8 likes

Resolved! Fido update real or scam?

Hello, Anyone received this text? Is it a scam?  "FlDO Update*This message is being sent to all our affected clients from last week’s system failure. We sincerely apologize for the harm caused. As an outcome, a $90.00 compensation is being sent to al...

Domnita by I'm a participant level 1
  • 1313 Views
  • 1 replies
  • 2 likes

Je ne voit plus mes données restantes

Sur une de mes lignes je ne voit pas se qui me reste de go j'ai appelé et on me dit rien a faire et que en plus il ne reste plus rien et on me dit que suppose metre sur pause automatique mais pas sur trouve pas fort comme réponse.

bdrouin by I'm a participant level 1
  • 351 Views
  • 1 replies
  • 0 likes

Fido is charging me an absurd amount of money

If I hadn't been shell-shocked by the bill I received for this month and researched online to find out I am being charged 15CAD per DAY on top of my original plan, I would have been kept in the dark still!! I am traveling outside of Canada and have a...

Billard by I'm a participant level 1
  • 440 Views
  • 2 replies
  • 0 likes

Scam

Got a text saying I'm getting a credit for the outage but it's definitely a scam!! Be carful!! 

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Chayse by I'm a participant level 1
  • 436 Views
  • 1 replies
  • 3 likes

Not receiving OTP from a specific organization

Hi, I am not reciving OTP from IRCTC (Indian Railway Catering and Tourism Corporation) on my canadian mobile. IRCTC states that their system generates the OTP, but is being rejected (or not going through) at my end in Canada (647 505 9331). I am able...

SNV by I'm a participant level 2
  • 1055 Views
  • 2 replies
  • 0 likes