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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23580 Views
  • 0 replies
  • 8 likes

Resolved! Long distance charges to UK bank

I recently called HSBC UK from Canada using the phone number the bank provides to those outside of the country. I was held in a cue and the call was 67 minutes long. I never realized that I was being billed by Fido for this call. $100. I called Fido ...

TRAcy2022 by I'm a participant level 2
  • 1565 Views
  • 5 replies
  • 0 likes

Fido's bill is full of malice and bullying

My phone and internet are both owned by Fido and we lost most of our contact with the outside world during a major disconnection that started on July 6 for almost 6 days. Our monthly bill was upwards of $200 CAD and guess how much Fido compensated us...

henzinxp by I'm a participant level 1
  • 341 Views
  • 1 replies
  • 0 likes