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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24116 Views
  • 0 replies
  • 8 likes

Confused with fido online account

Hello!  First time ever with Fido.  Please help me understand my "fido" situation. Today, I went to Walmart in Georgetown to port from Public Mobile to Koodo for the Black Friday special - $45/mth, 50gb plan with free iPhone 11 and no activation fee....

revved2save by I'm a participant level 2
  • 1896 Views
  • 3 replies
  • 1 likes

Resolved! Complaint against

 .A hard credit check was done on my account on October 13,2022 without my consent. When I called the Fido credit department to confirm they kept me on hold for over two hours and didn't helped me out. They were trying to but the blame on me and was ...

Resolved! Call Waiting?

Hi - is Call Waiting still included in current cell phone plans?   It is a feature listed on my current plan, but I don't see it in the details of currently available plans. Thanks.

wilderness by I'm a contributor level 1
  • 2665 Views
  • 3 replies
  • 0 likes

$1262.81 bill per month (Out of this world 🌍)

I got a phone bill of $1262.81 per month. Why? Was I calling to the moon? Hahaha.... sound so funny but it's not...almost got a heart attack. A student can't expect this much bill for a month. Even a business man don't get a monthly bill of more than...

USA Charges

I travelled to USA, I called Fido before going and they promised my phone will work for $12 a day. I got to USA, unable to make a call except WHATSAPP.  I checked my bill, they charged me $12 last month and they charged me $36 for the remaining three...

Larryyum by I'm a participant level 1
  • 802 Views
  • 1 replies
  • 0 likes