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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23542 Views
  • 0 replies
  • 8 likes

July outage credit

I thought the promised 5 day credit will show up in this bill or am I mistaken?

VM8 by I'm a participant level 1
  • 554 Views
  • 1 replies
  • 0 likes

Call Type VCT on my bill

Hey hey so recently i noticed on my bill a call type with the abbreviation of VCT but i cant seem to find what this means would anyone happen to know ?

AndieeLopes by I'm a participant level 1
  • 291 Views
  • 1 replies
  • 0 likes

Have to File a Complaint to CCTS

I have had the incorrect billing issue since the win back team got me back in early this year. Need to call Fido almost every month to solve the issue for several months. They promised call back within 48 hours every time and it has been something 7 ...

LynnH by I'm a participant level 1
  • 927 Views
  • 4 replies
  • 0 likes