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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Misleading information in the roaming rates
The FIDO roaming information is totally misleading and designed to sneakily steal from their customers. When you go to the FIDO roaming webpage in the section pay-per-use they say 9.99$/20MB in the Zone 2 countries (Europe). What they did not say is ...
Fido Long Distance Turkish Airlines Bill
Hi there, So I got charged $628 for long-distance calls. I am flustered and can’t figure out what to do. I am a university student and given the long distance call rates I always make sure to stay under the limit, however, in my case I was calling Tu...
Resolved! 1000 Long Distance Min 24 mos.
Hi, Fido On my statement， it says 1000 Long Distance Min 24mos. Do I have 1000 long distance minutes for 24 months? or 1000 minutes every month? Thanks, Tony
Financing phone trap
When I newly entered in canada last year of 27 July 2021, I made a deal with fido network after one month I also finance the phone also but here the part came during documentation work the agent of fido was giving me fake discounts and try to hide th...
Charged Service Fee After Activating Online
Just joined Fido for cell services. I did all the activation online but after I tried to input my ID information multiple times the website prompted me to contact a service agent through LiveChat to "Complete the Setup". Now i'm wondering if I just g...
