General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png

Bill credit for 24 months of $5.

I recently added a line and would like to find out if they will apply my bill credits on this months billing. Also, waive the connection fees because i helped port the account. 

JayM3 by I'm a Participant Level 1
  • 302 Views
  • 1 replies
  • 0 likes

Is it possible to have Fido remove a credit inquiry?

I recently ported out a Fido number on Jan8, and since I only had one line on my account, it turns out they cancelled that account. Shortly after I called to add a new Fido line, and I guess they created a whole new account in my name. However, I was...

jgrewal1 by I'm a Participant Level 2
  • 590 Views
  • 3 replies
  • 0 likes

Resolved! Suspension

will it be possible to suspend my plans for a month? we will be out of the country for 5 weeks or i will have to cancel them?

Bill doesn't match offer agreed to during call(s)

I ordered a new iPhone Black Friday, and have been regretting it ever since. I originally ordered iPhone 11 Pro, only to find out it was no longer available (I had to call a week later to find out why the phone hadn't arrived). Only Black Friday deal...

kevin46 by I'm a Participant Level 2
  • 586 Views
  • 3 replies
  • 0 likes

iphone xr

so I purchased a plan of an iphone xr on july 11 is there any way to switch it for an iphone 11 pro? like im still paying it off. but i want trade in for the 11 pro or something  

serapeidooo by I'm a Participant Level 2
  • 312 Views
  • 1 replies
  • 0 likes