Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Callback
ALL - PLEASE HELP MEHello Team - I have received a phone call and finalize to book the phone and plan so customer service and I book time on 3 PM on Dec 30th but he didn't call me back as I was waiting for 1 hr. Can someone help me on this Christmas...
Resolved! Do I need to pay extra fee to pick up incoming call while roaming
I receive a call and pick up in roaming destination.My question is whether Fido charge international fee to my bill or not (rather than daily roaming fee).
About additional charges to my billing
hello, I made a change in my phone plan on Nov 20. My previous plan was 10GB of data with unlimited calling and 1000 international minutes. I got a new offer from Fido mobile app so I called them and asked to change on my next billing my new plan i.e...
Fraud Line Unavailable
Hi, I set up a plan with Fido but they have been cancelled and labelled as Fraud! I have been trying to call the fraud line for a couple of days and no one ever picks up. I've left two voicemails and still nothing, is there another line I can call?
Port in stuck
Hi, My port in stuck since 30th November. It says under review. How can I start over? I tried to post a new topic here but deleted by admin. I tried to call and waited hours but no answer. Can you please help to solve the problem?
