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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Pause plan
Hi, I want to pause my plan for 2 months. Can someone help me with it?
Pending Phone Upgrade
Hi, I just want to know if my order for phone upgrade is in process. I placed the order online on Monday which is 29th november. I didn't get the confirmation email, nothing. But when I go to upgrade my device page, it says Upgrade Pending. I searche...
Resolved! Can phone number be hacked?
can someone else be using my phone number? I have long distance charges that I never made and now someone says my number called them when I know I didn't
Confused with fido online account
Hello! First time ever with Fido. Please help me understand my "fido" situation. Today, I went to Walmart in Georgetown to port from Public Mobile to Koodo for the Black Friday special - $45/mth, 50gb plan with free iPhone 11 and no activation fee....
Resolved! Complaint against
.A hard credit check was done on my account on October 13,2022 without my consent. When I called the Fido credit department to confirm they kept me on hold for over two hours and didn't helped me out. They were trying to but the blame on me and was ...
