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File a complaint

arbo
I'm a Participant Level 2
I'm a Participant Level 2

Hello,

 

I'd like to file a complaint to Fido throuth online or email.

I tried to find the ways online, but it seems no way.

Does anyone knows it?

 

Thanks,

 

2 REPLIES 2

tmm
I'm a Participant Level 2
I'm a Participant Level 2

No, there is not useful information there. Chat won't deal with prepaid accounts. There is no person at the end of any phone line. I think they know this. Kafkaesque

KAPABLE-K
MVP MVP
MVP

Hello @arbo,

 

Welcome to the community!

 

Fido does not provide customer service through e-mail if you have a concern you can contact customer service, you can also find more information here.