General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23544 Views
  • 0 replies
  • 8 likes

Fido Roaming fee per days are outrageous

Been to France for vacation,Fido added 45$ to my bills for 3 days roaming for landinbg, taking a train and finding a local sim card when I discover those stupid fee.I could get a French cell phone plan for the same price as my fido plan, with twice t...

cmastchenko by I'm a participant level 1
  • 417 Views
  • 1 replies
  • 0 likes

Resolved! phone bill issue

Hi,   I am having a problem with my phone bill. Can I please get a PM to talk in detail from Fido staff?   Thanks, Junyoung K

junyoung by I'm a participant level 3
  • 421 Views
  • 1 replies
  • 0 likes

Resolved! Stop the $5.00 increase

Am I the only one who got charge the $5.00 increase on service fees? I started at $45/byop and now I'm paying $56 with 4 GB data I'm going to submit a complain to CRTC I don't care if they are within their right I feel this is becoming too expensive ...

jmarci65 by I'm a participant level 3
  • 6587 Views
  • 15 replies
  • 0 likes

how to stop roaming charges

i M travling out of the country for a few months and have a prepaid 45/month mobile plan. I don't want to incur roaming and don't want to lose my number. i want to freeze my account. how should I do that.

ayzatoronto by I'm a participant level 1
  • 404 Views
  • 1 replies
  • 0 likes

Fido is cheating on the discount offer letter

Hi Everybody,    What would you do if Fido sends you a discount offer letter but turns back after a month?    I negotiated with Fido to get discount (offer letters sent ot me by email). But two months letter, they wanto to take back the offer letter ...

hhhsyn by I'm a participant level 3
  • 461 Views
  • 2 replies
  • 0 likes