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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Where’s my phone?

Hello there, It’s been almost 2 months since I upgraded my phone to IPhone 11, but until now, I haven’t received it. How long do I have to wait? And why Fido is not giving any updates about this.

Renz1130 by I'm a Participant Level 3
  • 411 Views
  • 3 replies
  • 0 likes

Resolved! Contract

Where do I check to find when my contract ends on the website?

Khan231 by I'm a Participant Level 1
  • 420 Views
  • 1 replies
  • 0 likes

Unable to see usage

Hello, It's been almost 2 months that I changed my phone plan (went from prepaid to monthly).However, I am still unable to see my data usage (whether it is in the application or on the site), and I already had my first bill. Is there anything I can d...

Kuroo by I'm a Participant Level 3
  • 596 Views
  • 7 replies
  • 0 likes