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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here.  One year Fido service contest (May 2022) Click here First NameLast...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
ms ann
All my contacts disappeared. I thought there were ways to recover them.
Changing phones
Hi, I'm trying to take the sim card out of my current phone and put it into a new to me phone. However when i do that the new phone needs a code. I tried the PUK but it doesnt work. Any suggestions?
Resolved! Looking for more data on plan
If i would like to increase the size of my data plan, is there any penalty or surcharge that I would have to pay in addition to, or over and above, the cost of the upgraded plan itself? (I know this is a dumb question but any clarification would be a...
To Suspend Phone Service per month
Hi, I have been trying to reach Fido support for about a month now with no luck. I know that it is possible as a friend suggested I do this - Fido allows you to suspend your service temporarily for $7/month Please help me with this. I have been tryi...
Issues Reaching Community on Mobile Phone
Hello, I tried to access the Fido Community on my mobile phone and after I logged in and clicked Join the Community it kept taking me back to my account information. It seems to be stuck in a loop and I can't get to the community on my phone and had ...
