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OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
I did not ask for a recovery number. Can someone please call me at ***-***-****
Please call me at ***-***-****
Activate sim card
After I insert fido sim card, no signal was found in iphone. My plan is postpaid. I have also tried the method in the forum likeLog in to My Account.Click on View Usage and Manage next to the phone number in question.Select Update SIM Card under QUIC...
Payment charge for call that I didn’t made
I receive a text message advising of bill payment of over 77 dollars USA I find my bill payment to be very excessive why is that? Also why am I not able to call Jamaica straight with this number?
How to turn on the free data hour without the app?
Hi everyone,I have a small plan with 2GiB +5 hours of data and no intention to switch. Although I usually stay within the allowed limit, from time to time I need to turn on the 1 hour free data to make sure I don't go over. Previously, this was possi...
Data charges for QC ice storm
I understand that Fido is not charging customers for data used during the ice storm electric outage.I've used nearly all my data during the outage and now I am being asked to pay for more.Can I get the data I used during the outage back, like Fido ha...
