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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24033 Views
  • 0 replies
  • 8 likes

Service interruption today in the Toronto Area

Today at 10:20am EST the phone just dropped to SOS for almost 10 minutes.  No amount of reboots helped.  I tried contacting Fido about this but since there is no record of an outage on Fido's end, it's recorded as an account specific issue.  That's k...

LTE Latency

Has anybody recently noticed a change in latency when you game on your phone? It used to be around 30ms and now it's constantly staying at 130ms and above. When I did the speedtest, it's connecting to a Vancouver server, which is also kinda weird. Re...

Frank9577 by I'm a participant level 1
  • 578 Views
  • 0 replies
  • 0 likes

Resolved! Deals

Barely with Fido for a month and I receive a new deal, $43 for 35GB, currently on $30 for 20GB. How long will this deal last? 

samsvoc by I'm a participant level 3
  • 1059 Views
  • 1 replies
  • 0 likes

Resolved! Cancel

Please cancel my service from now 31st October I try to send a messege from Live chat but nobody talked  back thank you

jiwonhwang by I'm a participant level 1
  • 2463 Views
  • 4 replies
  • 0 likes

Apple Watch

I'm sure it's already been asked but how come Rogers, Freedom and other companies offer cellular plans for Apple Iwatch yet Fido sits back for the last several years doing nothing about it. Doesn't it want a little revenue and help it's customers out...

Mingler by I'm a participant level 2
  • 1354 Views
  • 2 replies
  • 0 likes