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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24039 Views
  • 0 replies
  • 8 likes

Resolved! Complaint against

 .A hard credit check was done on my account on October 13,2022 without my consent. When I called the Fido credit department to confirm they kept me on hold for over two hours and didn't helped me out. They were trying to but the blame on me and was ...

Resolved! Call Waiting?

Hi - is Call Waiting still included in current cell phone plans?   It is a feature listed on my current plan, but I don't see it in the details of currently available plans. Thanks.

wilderness by I'm a contributor level 1
  • 2436 Views
  • 3 replies
  • 0 likes

$1262.81 bill per month (Out of this world 🌍)

I got a phone bill of $1262.81 per month. Why? Was I calling to the moon? Hahaha.... sound so funny but it's not...almost got a heart attack. A student can't expect this much bill for a month. Even a business man don't get a monthly bill of more than...

USA Charges

I travelled to USA, I called Fido before going and they promised my phone will work for $12 a day. I got to USA, unable to make a call except WHATSAPP.  I checked my bill, they charged me $12 last month and they charged me $36 for the remaining three...

Larryyum by I'm a participant level 1
  • 695 Views
  • 1 replies
  • 0 likes

Resolved! Plan change question?

I am receiving fido payment plan credit for a phone contract that i have. My question is will i lose that credit if i change my current plan to a new plan?

Sid23 by I'm a participant level 1
  • 928 Views
  • 1 replies
  • 0 likes