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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Offers as loyal customers
I have been a loyal customer for fido for almost 3 years and having 3 line with data package plans. Yesterday I updated one of the plans to 15GB at $45 per month and noticed that I was paying $60 for the same package for my other line that I had 3 ye...
Resolved! Online Order Confirmation for device
Hi, I had placed an order for a new phone Saturday. I have received the confirmation of the plan changes on Sunday mid-day, but have still not recieved any confirmation regarding the phone itself. Just wonderding if anyone could help me out/have any...
Tried to Order New Phone
Hi there,A couple of weeks ago (when the Black Friday deals were on) I placed an order for a new phone. I had indicated that I wanted to pick it up in-store at the Londonderry Mall location in Edmonton and the confirmation noted that I would get an e...
mobile
I am not able to make calls on mobile. I get message stating there is not registered on network. Can anyone help?
Cancelled cyber monday deal
I purchased a samsung a53 on cyber monday because it was on a deal for $0 down payment and $0 per month. This means I would only have to pay for the plan on the phone. However after checking my account today, I found that I was being charged full pr...
