General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 24033 Views
  • 0 replies
  • 8 likes

Voice mail 1-587-737-0210

I received a call from an unknown number which I don't pickup; expecting it to go to voicemail. The number above showed up on my screen.  I tried to access my voicemail the usual way and at pressing "1" , this "RCI_F" comes up. Is this legit?  Have m...

DL79 by I'm a contributor level 1
  • 43944 Views
  • 37 replies
  • 3 likes

Free roaming to the US

I'm noticing other plans (Freedom mobile, Public Mobile) are offering competitive plans that include US roaming at no extra charge. Currently with Fido,  paying $12/ day if I cross the border.  Would be lovely to see this added in to current plans.  ...

Khuinink1 by I'm a participant level 1
  • 456 Views
  • 1 replies
  • 0 likes

Resolved! I was told that there would be no activation fee

I chose fido over virgin cause its store was closer to my plcae and they told me that even the activation fee would be waived. The extra money i had to pay for the first month only must be 2-5$ they said. I paid my bill on 18th sept which was due 19t...

Strazci by I'm a participant level 1
  • 1395 Views
  • 3 replies
  • 0 likes

When is 5G coming? Fido is behind the competition

When is 5G coming to Fido? Both of the Virgin, Koodo even Public has access now. I know its speed limited but its to have access to the 3500mhz frequency which has a lot more capacity. Rogers has this support for the main brand but still not on Fido....

MK78 by I'm a participant level 2
  • 15840 Views
  • 6 replies
  • 3 likes