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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24038 Views
  • 0 replies
  • 8 likes

Scam Check

I got a call today from mobile number 4037722470 saying that it was a 'Rogers Fido' promotional offer, which sounded off to me. The guy mentioned about 30% off on monthly bill. And he offered phone upgradation. He told that his name was James. And he...

Naveensrijan by I'm a participant level 1
  • 312 Views
  • 1 replies
  • 0 likes

Why am I keep getting a bill after I cancelled Fido?

Hello . I hope you are doing well. I am  receiving 4 to 5 bills after I cancelled my Fido plan. I have already paid it and there must be a mistake. They have already been sending me so many bills and I am not paying them since I cancelled them. 

228327235 by I'm a participant level 1
  • 284 Views
  • 1 replies
  • 0 likes

Resolved! Bill is more than 7 days late

I usually get my bill notification email sent on the 5th of the month. It is now more than 7 days late. How do I find out if my billing is fine ? I am concern I get a last minute notification with unreasonable deadline and cannot react in time and ge...

nicholasyue by I'm a participant level 1
  • 560 Views
  • 1 replies
  • 0 likes

Resolved! Please add Call Control

Hi Fido Community Any news when Fido adding call control so phishing calls stop leaving messages and control these robo calls I have to keep on blocking at least 7x everyday 

jmarci65 by I'm a participant level 3
  • 10251 Views
  • 15 replies
  • 12 likes