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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Possible scam?
I just got a call from (368) 524-0680 saying I wa eligible for a 30% discount on my bill and they asked for my email, to which they sent a 6 digit code. They also asked me for my legal name but cut the call when I wasn't willing to give it to them.Is...
Downpayment for Phone Not received Fido
Hi Team,I had paid a downpayment for the device iPhone 16pro max the money was debited from my account. I paid using the official app. But it not reflecting in Fido payment record. Money was deducted from my account I have bank statement as well. Bec...
Resolved! Change account name from personal to business
Hi,The account is under my wife's name and I want to transfer it under the company's name, knowing that the company is in my name.regards,
Added Line Not Showing in Account, how to access new eSim?
Appreciate any help with this. On Saturday I added new line to my existing account by using the website, at the time the system gave me a temporary phone number and said my phone could use an eSim. I plan to port a Rogers number that is using a physi...
How to cancel/deactivate a newly opened My Fido account?
I've been using Fido for over 10 years, among other services, a Prepaid Yearly plan (CAN$100 p. a., talk and text only, and with limited usage minutes). Recently Fido notified me that all prepaid services will end next month, advising me to opt for ...
