Celebrate Pride with Fido
Hi Community, Â A long-standing ally of the 2SLGBTQ+ community, Fido always aims to move the conversation...
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2022 winners (part 2), click here.  Fido XTRA’s Walmart eGift Card Contest...
Conversations
Resolved! Service Interruption
UPDATE: We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Black Friday Promotions?
This year, do you plans to offer some black friday promotions?2nd question:Last year, what was the promotions as example?
Promotions du Black Friday?
Avez vous des promotions prévus pour le black friday cette année?Sinon quel était les promotions de l'an passé, comme exemple?
Resolved! Victim of fraud.
Some one hack my account and order 2 iphone 13 without my knowledge. I open a case with Fido on 24-06-2022 but have not heard anything from them yet. Meanwhile fido extended my contract 2 years to cover the cost of the 2 phones. Does fido required so...
When is Fido Open for Calls or Live Chat?
Fido Website (Account customer service - Contact us | Fido) states the phone lines and the Live Chat is open from 9am-5pm on Weekends. It is now Sunday at 10am and neither the phone line or the Chat line is open. I'm startng to see a pattern here. ...
Receiving bills for my account I canceled in 2017
My internet account was canceled in 2017 and I even requested a refund cheque for its negative balance in November 2021. I received the cheque in December 2021, but I have started receiving bills for this account since this month. Please address this...
