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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24040 Views
  • 0 replies
  • 8 likes

Resolved! Fido Loyalty hung up on me…

I called Fido to cancel one of my account's line. The girl who responded to me at first was super nice. After a few minutes of questions and stuff like that, she told me she was going to transfer me to Fido Loyalty, so they can finalize and close my ...

valeria16 by I'm a participant level 1
  • 903 Views
  • 1 replies
  • 2 likes

bill payment,

on the wedsiteit shows that i have a past due amount oon the same page it shows that it was paid what gives ?

martios1821 by I'm a participant level 2
  • 751 Views
  • 1 replies
  • 0 likes

Resolved! Phone number change online

Is there a way to change my phone number online? If so can someone help me how? If not can I go in? I need to change it asap!  

Alicia93 by I'm a participant level 1
  • 45295 Views
  • 57 replies
  • 1 likes

Roaming fee

I recently paid 15.00 plan for US calling. I did not realize that I could not call Canada (home) on this plan. I have now been charged Roaming.  On hold for 6 hours and another 3 hours to try and get a solution for charges to be waived as it was an h...

Sherri123 by I'm a participant level 3
  • 4870 Views
  • 14 replies
  • 0 likes