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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23767 Views
  • 0 replies
  • 8 likes

Change to better deal

Hi my friend got a $40 for 25g deal.  He said it's for loyalty customer.  Can I get the same deal?  Thanks!

Karen1234 by I'm a participant level 1
  • 826 Views
  • 3 replies
  • 0 likes

Price match for existing customers

Hi! Today, one of my friend told me today that he got 50gb data with $45 monthly plan (BYOP ) as black friday deal. I am with fido from so many years, but I am paying more money with less data. I have two active lines with fido. Few weeks ago, I rece...

abhigarg0601 by I'm a participant level 2
  • 358 Views
  • 1 replies
  • 0 likes

Ripped off by Fido for roaming in US

I was in the US for 10 days in October. I turned off cellular data and roaming. I use my phone only when I had access to Wi-Fi. I made phone calls only using WhatsApp when I had access to Wi-Fi. Yet I was billed $12 a day. I am a retired senior on a ...

4837 by I'm a participant level 1
  • 360 Views
  • 1 replies
  • 0 likes

Poor Customer Service & poor value for money Spent.

Poor customer serviceI have been loyal fido customer since August 2009, it has been more than  13 years. (Total 160 months, i have paid more than $16,000 to Fido for its services)I guess its time to switch to a different carrier.I was on hold for 2.5...

Md18 by I'm a participant level 3
  • 359 Views
  • 1 replies
  • 0 likes