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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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Resolved! Payment

Hi, it's been almost a year since I stayed outside Canada because of covid-19. Is there a way I can stop paying until I go back?

00000812 by I'm a Participant Level 1
  • 706 Views
  • 1 replies
  • 0 likes

Does the left arm know what the right is doing?

I am a new subscriber and already I am surprised at, what may appear a small thing at first glance, but really makes me question who and what to believe when I call.  In January we took out a new plan and among other things, were told in the store th...

Saskia1 by I'm a Participant Level 1
  • 249 Views
  • 1 replies
  • 0 likes

Winback offer issue

Hi Because Fido didn't give me good offers for a new device, I moved to another service provider then I got a call from the Winback team on 23 Jan, and I accepted the offers, and I got the order confirmation mail on the 24th. When they called, they s...

Aj37 by I'm a Contributor Level 1
  • 621 Views
  • 4 replies
  • 0 likes

Resolved! delete account

how can delete my online fido account? I am no longer a fido customer.

sehajdeepk by I'm a Participant Level 1
  • 605 Views
  • 1 replies
  • 0 likes