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PAYMENT FOR NEW PLAN

MDSAMINYASAR
I'm a participant level 1
I'm a participant level 1

Hi

I had to change my plan on 10th March in order to buy a new mobile. Now as I changed my plan on 10th March will I pay the new plan's amount from April? I have already paid the plan's amount for the month of March. Now there is an email from fido about making a payment which is in due 29th March.  What is this payment for?
Please if anyone can clarify this, it will be great. Thank you

1 REPLY 1

FidoAnthony
Moderator
Moderator

Hey @MDSAMINYASAR,

 

We'll be happy to take another look at your account. 

 

 There are several ways to reach customer service:

 

 - On the phone (by dialing 611 from your Fido device), you will have a call back option instead of waiting on the line

- Via live chat on Fido.ca

- By writing us a private message on our social networks (Facebook, Twitter or Instagram).

 

Hope to talk to you soon.