OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Announcement: From time to time, we review and make...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
I ordered my phone over a month ago
Hello, I ordered a CPO iPhone 13 December 26th through livechat they said I could receive a confirmation email of my order I didn't receive anything. I contacted Fido 3 times, called the verification line.. everyone said it is all good and that it's ...
Resolved! Automatic Payments and FIDO Paper Statements
Currently I,1. Receive PAPER statements (a must - do NOT want to change this)2. PAY bill MANUALLY online Q1: If I choose AUTOMATIC Payment by credit card - how are future Fido Bills sent - paper mail or email only?Q2. If bills change to email, ho...
Resolved! Fido Roam Price Increase?
I started my service a little over a year ago with Fido. One of the main reasons was that I liked their Roam Like Home option @ $5.00 per day and billing of up to 10 days per month only. Total $50.00 per month. With Fido's new pricing policies it i...
Resolved! Suspension of account
Hi Fido Thank you very much for holding my mobile account for two months from 10th March 2022 to 9th May 2022 . Since I am still in India, you are therefore,requested to hold my mobile connection for one more month i.efrom 10th May to 9th June2022. ...
Data usage mishandled
Halfway thru my monthly cycle I got the message that 91% of my data is used up. Turns out MS exchange has been syncing in the background eating up a couple of hundred mb's.. Now I am a diligent person, so I do my homework to turn off the mobile data ...
