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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23736 Views
  • 0 replies
  • 8 likes

Need to transfer Fido phone number to another carrier

Hello Fido community!   I had been with Fido since January 2009 and after almost 14 years with Fido as my first and only ever phone company, I am now with another carrier because of no live chat representative to prevent me switching phone companies ...

A1023 by I'm a participant level 1
  • 531 Views
  • 1 replies
  • 0 likes

Bill Complaint

idk why they are charging me too much like 200 and my plan is 25 a month I always pay on time even they are charging me too much I can't afford I am a student please if someone khon how deactivate sim and cancel everything let me know

Plan Change

Hi Received option to chanve my plan to $40 with 25 GB and could not able to opted it for this. I am trying to reach fido customer rep it is not connecting.  what is the option I have for chagning plan?

katikala by I'm a participant level 1
  • 333 Views
  • 1 replies
  • 0 likes

Incorrect charge amount for my first fido bill

Hi There, I recently activated 3 Fido lines for their Black Friday promotion. The plan is first line $30 for 20 GB and unlimited text, plus 1000 mins international calls and additional lines are the same plan but only for $25. Each line has $50 activ...

mary886 by I'm a participant level 1
  • 250 Views
  • 1 replies
  • 0 likes