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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Fido has checked my credit score without authorization
There is a hard inquiry in my credit account from Fido solution! Fido has checked my credit score without authorization. It has been around 2 months that I have been struggling with customer service! They promised that it would be removed from my cre...
Issues changing my Fido Plan - Please help!
Hello, I have been trying change my Fido data plan online today. Keeping my phone, but just want to have more data. When I choose to build my own plan and then hit add to cart, I can see the details of the new plan, however, when I go to add it, I ge...
Not receiving PIN from PayBright
I just switched to Fido from freedom yesterday. I was shopping online and wanted to purchase something through PayBright but I am unable to receive the PIN that has been sent from PayBright. Tried couple of times yet no luck. device: iPhone 13 self t...
Bad experience with customer care live agent from PEI
I had to end chat after one hour chatting with live agent Sukhreep from PEI, he is so slow to respond and not able to understand client's request. He just needs more training to be able to work as a live agent.
Fido store worker scammed me.
I got a home internet connection today from the bloor-yonge fido store. The Indian woman at the fido store lied to me. She said it was 45$ per month. But when i reached home i saw that its 90$. I am student and i cant afford to pay it. She blatantly ...
