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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23719 Views
  • 0 replies
  • 8 likes

Resolved! Making a payment

I got my invoice on my e-mail, including the breakdown of what paying for, for my first bill (fido payment program) though I can't seem to figure out where I'm supposed to make my payment. The amount that I'm supposed to be paying is around $100 due ...

yesh by I'm a participant level 2
  • 601 Views
  • 1 replies
  • 0 likes

Resolved! Wifi Calling Not working for Iphone 11 - Called 6 times

For the last 3 months, I called 6 times tech support to turn on the wifi calling. But still no luck. It says "Contact Fido" when I turn on the wifi calling on my phone.  Please Fido... Fix the issue.  Hopefully, Fido can avoid my 2 years plan(1.3 yea...

Alinash4321 by I'm a participant level 1
  • 2848 Views
  • 8 replies
  • 0 likes

Do not receive any verification code

Hello, I have recently switched from Koodo to Fido like 3 days ago, and ever since, I tried to log in to CIBC or Questrade but I did not receive any verification code (like not at all). It never happened before with Koodo. It's frustrating because I ...

mnewyen by I'm a participant level 2
  • 1913 Views
  • 5 replies
  • 2 likes

Fido Promo at Jackson Square Mall, Hamilton

Hello there,  The customer service representative stated that $30/mo. with 20GB data, however, I received an email stating that I have to pay $55/mo. (excluding other fees and taxes). When I called FIDO customer service, nobody is answering. I failed...

Kara23 by I'm a participant level 1
  • 450 Views
  • 1 replies
  • 0 likes