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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Monthly increase in my service
So I received my bill for service which has been 55.00 for the last 5 years or so. Its what was offered to me and I've never changed it as I don't need to. I've never received notification that my monthly cost was going up, but I received my bill f...
No time for ROGERS learning curve
It seems like the old tactics are still around. Back in the day, when things were less automated, they would overcharge your credit card, and then expect you to be a customer until YOUR usage used up their mistake. Well now I find myself with a simil...
Does Fido Roam with a Talk & Text plan include Data?
My son's plan is only "Talk & Text" (no data), and it includes Fido Roam. This page https://www.fido.ca/mobility/roaming lists only one price per day for Fido Roam ($12), and says it includes Minutes, Text, and Data. Does this mean my son will have...
Resolved! How to make my general voicemail greeting play instead
Hi, After months of not having a proper voicemail message, I finally set it up. I set up my voicemail message, the one that's long and are usually like "Hi, this is xxxxx's voicemail please leave me your name and..." You know what I'm talking about...
Complaint about a live chat Specialist
I ask the online live chat specialist why my bill increased from $48 to $50 and she says it was because there was a $50 returned payment charge. And I ask where the policy says the returned payment charge is $50 and she say to look at the page 2 of t...
