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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
FidoTrade - Samsung Galaxy Note 20 Ultra
Is the Fido trade portal not working correctly? I'm trying to determine the trade-in value for my Samsung Galaxy Note 20 Ultra 128gb and it will not allow me to choose a capacity or color; when I click on the radials the word 'selection' just pops up...
Resolved! OpenVPN and Fido LTE
Hello, Using iphone XS Max ios 15.3.1 and OpenVPN for ios version 3.2.3The goal is connect to work network via OpenVPN and use microsoft remote desktop for ios to access work PC The openVPN configuration file was provided to meWorks when i'm on WIF...
Resolved! Help!
Where can I contact about late payment? Thanks!
Automatic Payment Issue
Hi,I have already set-up automatic pay and have an email confirmation. But on the payment day, amount was not deducted. Out of concern I reached out to the customer care to check if my account is all set. The person informed it is all set and the pay...
I am overcharged and winback offers/promotions are not applied properly in my first bill
I am supposed to get a promotion of $50 on top of $80 monthly plan (20GB, Talk & Text - BYOP). But my first bill is showing a discount of $26.12 on monthly charges from Apr 11 - May 10 and $23.88 on monthly charges (partial) Mar 14 - Apr 10. As per c...
