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How to get your old Community profile back

Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your old...

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Resolved! Used phone number

Hi, so I recently purchased my sim from fido but the problem is either the number was used and now I am the owner to this number or the number is still in use and we both are using same number, the latter seems not possible so I am assuming that the ...

pratima_kc by I'm a Participant Level 1
  • 353 Views
  • 1 replies
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Resolved! fido not honoring discount I signed up for

Moved to fido back in December on a $45.00 plan with $10.00 off for 24 months. A few days later there was an add a line offer on my fido account for a $45.00 plan with 7 gb, also with $10.00 off for 24 months. So I signed up online for my grandaughte...

agarn by I'm a Participant Level 3
  • 792 Views
  • 3 replies
  • 0 likes

Re:

Hello, I've noticed a roaming charges to location that I have no one in(family/friends...)and there's no number showing besides these charges all that show's is: mobile msg?example : USA. Mobile msgwhat that means? I called customer service to unders...

Jackie10 by I'm a Participant Level 2
  • 401 Views
  • 3 replies
  • 0 likes

Caller 8442776920 STOP!!!!!

I have been getting calls from 844 277 6920 almost every morning, very early morning. I was rudely awakened by the phone, even i set "do not disturb mode" in my phone.When I pick up, the call ends. I googled and surprisingly found this nuisance numbe...

Jing109 by I'm a Participant Level 1
  • 210 Views
  • 1 replies
  • 0 likes

Waiving Service Fee and $10 credit each month for 24 month

Hi there,I was told to wait for the waiving fee ($45 service fee plus $10 credit each month for 24month)to happen on my second or third billing, but it didn't happen. I made a phone call to customer service and was told it would be waived on the fort...

Cici123 by I'm a Participant Level 1
  • 221 Views
  • 1 replies
  • 0 likes