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how can I pay fido bill automatically?

yyx
I'm a Participant Level 2
I'm a Participant Level 2

Hi,

I just got my credit card, so I hope to set up a automatic payment for my fido bill every month. But I don't know how. I tried to put in my credit card information but it didn't pay the bill automatically. Can anyone tell me how to set up an automatic payment step by step?

Thanks so much.

yyx

3 REPLIES 3

FidoRanya
Former Moderator
Former Moderator

Hey @yyx

 

Welcome to the community. 

 

The newly selected payment method only becomes effective as of the next cycle when it comes to pre-authorized payments. This means that you have to make a one time payment for the current bill but the next one will be taken automatically from your account.

 

Does that make sense? Can you confirm that you see pre-authorized as the payment method on My Account?

 

Thanks! 



yyx
I'm a Participant Level 2
I'm a Participant Level 2

Yes, I can see pre-authorized credit payment when I view my bill. So I mannually paid the bill for this month, and next month it will be paid automatically, right? I understand, thanks.

FidoRanya
Former Moderator
Former Moderator

That's exactly it @yyx , you got it Smiley

 

Don't hesitate if anything else comes up!