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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Have data but not working
I have an iphone12 pro max and for some reason my data isn't working I'm not over my charges and there's no outings I have tried everything taking my SIM card out for 5 minutes with my phone off everything has anybody else had this problem what did y...
I cannot get verification codes via SMS from my bank
Recently I port my phone number from freedom to fido, since then I can't receive verification codes from my bank via SMS. When I choose the option to receive the verification code via phone call, it works, it only fails with the SMS option. Are there...
Express store pick up cancelled with no notice.
Just had a very dissapointing interaction with live chat and in store today, I ordered a Google Pixel 6 Pro for express in store pick up last week and received the order confirmation, but never received the ready for pick up email. After waiting pat...
iphone 6s from ebay
Hello, everyone.I want to get a cheap iphone 6s for my daughter, she wants a small screen phone, i found it is easy to get one from ebay, but some of them are marked as "locked to Fido, roger, AT&T, etc".If i get one iphone which is locked to Fido, c...
Wait time to speak with customer service
I too have been trying to reach someone for days. I also keep getting messages they are exceptionally closed. This is unacceptable no mater what line you try they say closed. Cannot get in touch with billing ect and I even went to a Fido store to be ...
