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How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Fido made hard credit enquiry without consent
I have 2 account with fido, one is wireless and other is home internet. wireless is 4 year old and home internet is more then a year. couple of days back i found that fido made a hard credit enquiry which resulted drop in credit score. I have been fo...
Can't send SMS (error 38) but only to one contact
i keep getting the card 1 error 38 message when trying to send a text to one of my contacts. i can send and receive texts to/from other contacts, just not this one. anyone know what that means / what's going on? thanks.
Unexpected Long Distance Call Charge
Hello, I received an unexpected long-distance bill of $503 the first time. After receiving the bill feeling shocked, I learned that Fido does not send reminders for bills like this, also unlike other providers where there would provide free calls esp...
Thanks for the awsome many years of services Fido!
As a customer who's been with Fido before they got bought out by Roger's, I gotta say Fido hands down gives their loyal customers the best services out of any of the other carriers. So good that I switched to Freedom Mobile because they never offered...
Not receiving the promised price for plan
I switched to fido at the end of February, and I was promised a $35 + 20GB plan. I have been contacting fido chat every month since then, because every month the bill was wrong, and I got charged $50.00 dollar. Attached is the most recent conversatio...
