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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
no phone & internet
THIS is extrimally wacky!!!West island - Montreal, most of the areas have no PHONE coverage!!!How is it possible???no backups? no redundancy???3 days????perhaps it is about time to switch all my 4 lines to another company
Fido service via app and webportal inaccessible
Im having a trouble accessing the fido app and webportal. It freezes. I try to troubleshoot by uninstalling and reinstalling the app and even using my phone own browser but it kinda looks like something is wrong with your service. The data and WiFi c...
Resolved! Being billed despite having cancelled within 2 days without usage.
Hi all, I recently signed on with Fido, then found a plan with a different carrier. I cancelled 2-3 days later, not having installed the sim card and not calling/texting/browsing under the number. The store rep mentioned we would have to cancel throu...
I've been trying to get my billing issues resolved for 5 month
I signed up for four new lines with Fido as part of the cyber Monday promotion. None of the credits I was promised were on my first bill. After three months I had half of them applied. It's now been 5 and I'm still missing a one time credit and month...
How do you get Customer Support?
Hi Community, first time here and I have a concern. I have a Fido plan under my name but the phone is with my mom who lives in a different city. She's 73 years old and does not use the phone aside from calls. I noticed my bill this month is different...
