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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 24328 Views
  • 0 replies
  • 8 likes

Fido Referrals not applied

Its seems the customer support over referral program is bad and pathetic. I'm so embarassed in front of my friend as we both are not getting the one month credit as per program. Simply wasting my time on escalting issues (I2050156449) and filling up ...

amitkamath85 by I'm a participant level 2
  • 3252 Views
  • 6 replies
  • 0 likes

Billing Dispute

I am very frustrated by Fido's service. I have called Fido twice about extra charges on my bills, and I was told that their specific department dealing with the issue will call me back. Each time, a schdule for call back was arranged, and of course n...

Mark9546 by I'm a participant level 1
  • 2023 Views
  • 3 replies
  • 1 likes

Bill dispute

Hi. For the last 11 days I have been trying to solve my issue on my last bill. I hv tried to contact Fido via telephone call n also via fone chats but both the times I hv bn told that I hv to wait for Fido to contact me. my bill date had passed on th...

777406229 by I'm a participant level 1
  • 2303 Views
  • 3 replies
  • 0 likes

Fido

My phone payment is due on July 27, 2023 but I do not recieve no income until Aug 1 2023 what shall I do because I have no money until Aug 1 2023  

leighannhatt by I'm a participant level 1
  • 919 Views
  • 1 replies
  • 0 likes

Do not go throw with this company

I had ask for Fido to cancel my plan I had with them and I would pay out the balance they decided for the last two months to keep my bill going so now I'm paying almost 3000 dollars when I had asked to be canceled since day one I have had nothing but...

FidoUser5404 by I'm a participant level 1
  • 704 Views
  • 0 replies
  • 0 likes