General Support
Our place for general support posts about Fido.
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

Homme-RollSkater_TipsTricks_F01_1170x295.png
FidoStephen by Community Manager (Retired)
  • 23494 Views
  • 0 replies
  • 8 likes

Fido store worker scammed me.

I got a home internet connection today from the bloor-yonge fido store. The Indian woman at the fido store lied to me. She said it was 45$ per month. But when i reached home i saw that its 90$. I am student and i cant afford to pay it. She blatantly ...

Sanjana2000 by I'm a participant level 1
  • 279 Views
  • 1 replies
  • 0 likes

Do whats best

Black friday deals is all about getting new customers and fido let me down not match pricing what koodo did. 17 years with fido went to garbage lol . The thing i dont get how smaller companies attract customers and fido still pushing high plans . Cal...

Asharaji by I'm a participant level 1
  • 229 Views
  • 0 replies
  • 0 likes

Resolved! Enough!

I've been calling for a few days now and each time after waiting on the phone over hrs someone finally picks up "JUST TO HANG UP" on me. When I finally got to talk to someone and get transfered to the retention team during our talk I get hanged up ag...

teeeeeeen by I'm a participant level 1
  • 539 Views
  • 1 replies
  • 0 likes

False Promise on Plan Deal

When I contacted Fido live chat, the representative made two offers: 1. changing my current plan but apply $25 credit for 12 months; 2. add additional data usage for 15 months. However, when the bill came out, there is no credits applied and actually...

JingG0823 by I'm a participant level 1
  • 261 Views
  • 1 replies
  • 0 likes