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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Being billed despite having cancelled within 2 days without usage.
Hi all, I recently signed on with Fido, then found a plan with a different carrier. I cancelled 2-3 days later, not having installed the sim card and not calling/texting/browsing under the number. The store rep mentioned we would have to cancel throu...
I've been trying to get my billing issues resolved for 5 month
I signed up for four new lines with Fido as part of the cyber Monday promotion. None of the credits I was promised were on my first bill. After three months I had half of them applied. It's now been 5 and I'm still missing a one time credit and month...
How do you get Customer Support?
Hi Community, first time here and I have a concern. I have a Fido plan under my name but the phone is with my mom who lives in a different city. She's 73 years old and does not use the phone aside from calls. I noticed my bill this month is different...
Resolved! Thieves
These guys are so incompetent it's not even funny they send you hidden charges they tell you you didn't pay for his phones that you paid for absolute Crooks man the cell phone companies need to be taken out they ruin people's credits they lie everybo...
Overcharging for account suspension
I had requested to suspend my account in January starting from jan-april and I was charged 35.95(which was my original plan) + 7$ for the suspension. Now in April im again being charged 35+7 = 42.95$. Can someone pls explain why? Isn't this suspensio...
