OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2022 winners (part 2), click here. Fido XTRA's Keurig Contest (August 25...
Refer a friend and each get one month free!
Save together with the Fido Refer a Friend Program. You’ll both get one month free...
Conversations
Resolved! Service Interruption
UPDATE: We have been listening to our customers from across the country who have told us how significant the impacts of the outage were for them. We know that we need to earn back their trust, and as a first step, we have increased the value of the ...
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Cancel line
How to cancel lines without calling support line.
Samsung Galaxy a10s...network issues (no texts/calls/no connection)
hi!i browsed the community, and lots of great advice and help, so here i ami have a samsung galaxy a10si have had this phone for 2 years, and really love itnever had any issues up until maybe 2 months ago?sometimes the network works, sometimes doesnt...
Shipping Confirmation
How long after will I get a shipping confirmation. I ordered a phone on July 23rd and I havent gotten a confirmation yet
IVR Sysems
The calling system is very pushy to make you go through to other ways of communication or other ways to deal with a transaction! When you have issues that you cannot deal with the vitrual stuff and needs a persons assitancse becasue it cant be delt w...
Connection problem
Hi for the last 3 days can't connect to mobile Twitter or FB other than via WiFi. I don't want to install the apps. via Fido network it fails to connect to server. pls advisethanks
