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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23671 Views
  • 0 replies
  • 8 likes

Resolved! $15 dollar discount

I have a $50 plan with a $15 dollar discount so $35 a month. Signed up for service on November 15th. The first invoice/bill is until the middle of January which is fine. But what's not fine is not putting the full $15 dollar discount on until my Janu...

Rags1 by I'm a contributor level 1
  • 6450 Views
  • 29 replies
  • 2 likes

Double credit checks on same day

Hi,I’ve been a loyal customer of Fido for more than 3 years and I’ve had 2 credit inquiries on same day (Sepotember 25th, 2022). I only added a mobile to my existing plan. If this is something required it can happen only once, but why two credit inqu...

Vamshi1 by I'm a participant level 1
  • 297 Views
  • 1 replies
  • 0 likes

Call Control

I know how to block numbers. I'm getting so annoyed I block a number sure but they can still leave a voicemail :pouting_face:. I consistently get blank or rambling voicemails. Call control to get through press "7" or something would be a dream! Is it...

Semz19 by I'm a participant level 1
  • 888 Views
  • 1 replies
  • 0 likes