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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
data plan for existing customer
I was once a Fido customer from November 2003 till March 2023. Now, I came back to Fido in July 2023. Currently, I'm paying for $39 plan with 10Gb data. I noticed that others carriers were offering $39 for 20Gb then I called Fido to ask them to chang...
Resolved! How to avoid roaming charges
I am out of country. How can I be sure of no roaming charges. My sim card is out of phone now.
Resolved! My payment went to my exes account how to reverse to my account that is now past due
My phone payment went to my exes instead of my account how to reverse were mine is past due now
poor access to a real person
I have had nothing but problems having Jack chat. i have requested a call back twice, have received emails confirming that there will be a call coming and nothing. How do I talk to a real person, ugh!! frustrating, will definately be changing phone...
delinquent charges
Since I no longer live in Canada, I have suspended my cell phone and also suspended my card.I was leaving Canada on the last day of June, and the bill for the 25th of July was included. I had a problem with my bill, so I chatted in mid-July, and was ...
