Get Started
Get the most out of your community experience
OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
setup service fee
Dear,I have bought 2 sim card, 4GB, Talk&text-BYOP for 35$ price monthlyseller told me the setup service fee ( 60$) will be deducted from my bill after my account activated, but i have received my bill today , and its not deducted!!could you please e...
Got sent 4 emails from DONOTREPLY@fido.ca about my account
The live chat is infuriating and the callback system wants me to schedule for tomorrow, which is a Saturday, and I don't want to do that. Today at 2:35pm I received an email from DONOTREPLY@fido.ca saying my account number was successfully linked. Th...
Received Rogers Internet Promo From Fido Email And No One Can Verify It.
This is the email exactly as I received it from Fido@e.Fido.ca - Spoke with multiple FIDO reprentatives who had no idea what this was. No one could verify that that phone number or email are legitimate. I've never been so confused. Called Rogers and ...
bouncing between Winback and customer care
I received a call from the winback team 3 weeks ago, agreed to an offer and now waiting for the SIMs for 3 weeks.. called customer care multiple times, they open case for winback team and then nothing... everything in the account notes and all agents...
Resolved! disappointed to see travel packs discontinued
I was willing to pay what I considered over the odds for a travel pack when I went to Europe for the peace of mind knowing I could call family if needed, be reached at my usual number and use the internet occasionally ...... so for $95 I got 200 minu...
